Terms & Conditions

Last updated: 27 October 2026

These terms cover your use of kolpoloktechnologies.com, operated by KOLPOLOK TECHNOLOGIES – FZCO. Please read them together with our Privacy Policy. If you do not accept these website terms, discontinue use.

1. Website information

Service descriptions, project examples and articles introduce our work. They are not a project proposal, delivery commitment or guarantee of a particular result. We may revise website material as our services develop.

2. Project agreements

An enquiry, demo request or discussion does not create a development contract. The signed client agreement or statement of work defines deliverables, acceptance criteria, milestones, charges, taxes, payment dates, confidentiality and ownership of project work. Any ongoing hosting, maintenance or support must be described in that agreement.

3. Cancellation and refunds

Our service and solution work normally requires a 50% advance payment. Once development has begun or services have been delivered, payments for that work and non-recoverable expenses are not refundable.

• If a project has not begun within 30 days after payment, you are entitled to a full refund.
• Before work starts, you may request cancellation and return of the initial payment within 24 hours of paying. Expenses, transaction charges and administration costs already incurred will be deducted.
• For an annual service, give at least three months’ notice before the agreement ends.
• Any amount incorrectly charged after the applicable cancellation notice period will be refunded in full.
• Approved refunds are returned through the respective payment gateway.

Submit cancellation requests in writing through your project contact or our contact page, identifying your name, company and service. After-sales support is provided as specified in the agreed terms of reference or subsequently agreed with you. These rules do not restrict mandatory rights under applicable law.

4. Responsible use

Provide accurate contact details and submit only material you are entitled to share. Do not upload malicious code, probe accounts without authorisation, disrupt the website or send spam. Do not include confidential third-party material in an initial enquiry unless appropriate confidentiality arrangements are in place.

5. Website materials

Our branding and original website materials belong to us or their respective licensors. Viewing the website does not transfer ownership or grant a licence to reuse our identity. Third-party names and marks remain the property of their owners. Rights to software we build for a client are determined separately in the signed agreement.

6. Availability and external links

Maintenance or technical faults can interrupt access. External websites operate independently; review their terms before using them. To the extent allowed by applicable law, website information is supplied without a guarantee of completeness or suitability. Nothing here excludes liability that cannot lawfully be excluded.

7. Applicable law and changes

These website terms are governed by the laws of the United Arab Emirates, subject to mandatory legal protections that apply to you. Project contracts may specify their own governing law and dispute process. We may change these website terms and the refund policy by publishing an updated version. A website revision does not amend a signed client agreement or remove mandatory legal rights.

8. Contact

For questions about these terms, use our contact page or write to:

KOLPOLOK TECHNOLOGIES – FZCO
88974 – 001, IFZA Business Park, Building A1,
Dubai Digital Park, Dubai Silicon Oasis,
Dubai, United Arab Emirates